Pablo

Privacy Policy

Last updated: 9/12/2025

This is the privacy policy of Pablo ("Pablo", "we", "us" or "our"). Pablo is the data controller for the processing of your personal data as described in this policy. Personal data is collected, processed, and secured in accordance with the General Data Protection Regulation ("GDPR").

Personal Data We Collect

Pablo processes personal data depending on how you use our website (trypablo.com) and our Photoshop plugin ("plugin").

Website Visitors

We process the following data when you browse our website:

  • Usage data, such as pages visited, navigation patterns, and referral pages.
  • Browser and device data (user agent), such as operating system, browser name, and device type.
  • Functional cookies and their contents.
  • Internet Protocol (IP) address, and geographic region derived from your IP.

Plugin Users

When you use the Pablo Photoshop plugin, we may process:

  • Account information, such as email address, password or login token.
  • Plugin data, such as features accessed, performance logs, and crash reports.
  • Internet Protocol (IP) address.

Rest assured, we do not store any of your (generated) images. However, your images are processed by third parties depending on the model you select. For more information about third parties, see 'how we share your data'.

Communications

When you contact us with a question, request, or complaint, we process:

  • Contact data, such as your name and email address.
  • Message content.

How We Use Personal Data

Providing the Plugin and Services

  • Data: website data, user data, and event data.
  • Purpose: to provide and maintain access to Pablo, including account creation, subscription management, and plugin functionality.
  • Legal basis: performance of the agreement entered into when you create an account.

Support Communications

  • Data: communication data.
  • Purpose: (a) to respond to your inquiries or complaints, (b) to inform you of changes to our Terms of Service, and (c) to update you about changes to this Privacy Policy.
  • Legal basis: (a, b) performance of the agreement, and (c) compliance with legal obligations.

Web Analytics

We monitor and analyze website usage with privacy-friendly analytics.

  • Data: website data.
  • Purpose: improving our website.
  • Legal basis: our legitimate interest in improving website performance and usability.

Security and Availability

  • Data: website data and event data.
  • Purpose: ensuring that our website and plugin remain operational, secure, and reliable.
  • Legal basis: our legitimate interest in maintaining service availability and security.

Cookies

Pablo does not use cookies.

How We Share Data

Pablo may use third-party service providers for hosting and infrastructure. These providers act as processors under GDPR and may only process data on our instructions, never for their own purposes.

Data Transfers

All personal data is processed and stored within the European Economic Area (EEA).

Data Retention

We do not keep personal data longer than necessary:

  • Website data: up to 20 seconds (for operational use, then anonymized).
  • User data: up to 7 days after account termination.
  • Communication data: up to 1 year after exchange.
  • Cookies: up to 6 months (see Cookie Policy).

Your Rights

You have the right to:

  • Request access to your personal data.
  • Rectify or erase your personal data.
  • Restrict processing of your personal data.
  • Obtain an electronic copy of your data for transfer.
  • Object to processing of your personal data.

To exercise these rights, email us at support@trypablo.com